Privacy Statement

CHILDREN’S PRIVACY POLICY
COLLECTION OF YOUR PERSONAL INFORMATION
USE OF YOUR PERSONAL INFORMATION
YOUR CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI) RIGHTS
USE OF COOKIES
SECURITY OF YOUR PERSONAL INFORMATION
DISCLAIMER OF LIABILITY
DISCLAIMER OF WARRANTIES AND ACCURACY OF DATA
CHOICE OF LAW
CHANGES TO THIS STATEMENT
CONTACT INFORMATION

 

Clay County Rural telephone Cooperative, Inc., dba Endeavor Communications (Endeavor), is committed to protecting your privacy and developing/using technology that gives you a powerful and safe online experience. This Statement of Privacy applies to Endeavor Communications and its website and governs data collection and usage. By using the Endeavor services, including the website, you consent to the data practices described in this statement.

SECTION 1

CHILDREN’S PRIVACY POLICY

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998  (COPPA). COPPA and its accompanying FTC regulations establish United States federal law that protects the privacy of children using the  Internet. We do not knowingly contact or collect personal information from children under 13 nor is our site intended to solicit information of any kind from children under 13.

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SECTION 2

COLLECTION OF YOUR PERSONAL INFORMATION

Endeavor and/or the Endeavor website collects personally identifiable information you provide directly to us in the course of conducting business. This information can include name, address, e-mail address, telephone number, date of birth, social security number, etc. This personally identifiable information is only used to conduct business with you, provide you with specific services and/or communicate with you. We may also use this information to send you information about new products and services. If you create a personal account with us and provide us with the above information for the purpose of conducting business, you authorize us to store that information.

Endeavor and/or the Endeavor website also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. Other anonymous information collected would include the number of lines, products/services used on a monthly basis, the minutes of use, etc. This generic information keeps us up-to-date on how we are doing compared to others in the industry,

Information about your computer hardware and software is automatically collected by Endeavor and/or the Endeavor website. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by Endeavor and/or the Endeavor website for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Endeavor website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Endeavor website public message boards, this information may be collected and used by others. Note: Endeavor and/or its website does not read any of your private online communications. However, Endeavor and/or its website reserves the right to review materials posted to bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group, and to remove any offensive or inappropriate materials in its sole discretion.

The Endeavor website may contain links to other web sites (linked sites). The Endeavor Website is providing these links to you only as a convenience, and the linked sites are not under the control of Endeavor and/or its website. Endeavor is not responsible for the privacy policy of any linked site, or the absence of such a policy. Endeavor encourages you to review the privacy statements of linked sites so that you can understand how those linked sites collect, use and share your information. Endeavor and/or its website are not responsible for the privacy policies or other content on websites outside of the Endeavor family of web sites.

 

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SECTION 3

USE OF YOUR PERSONAL INFORMATION

Endeavor collects and uses your personal information to operate and deliver the services you have requested. Endeavor also uses your personally identifiable information to inform you of other products or services available from Endeavor. Endeavor may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Endeavor does not sell, rent or lease its customer lists to third parties

Endeavor may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Endeavor may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Endeavor and they are required to maintain the confidentiality of your information. Email accounts are subject to Google’s Privacy policy and terms of conditions.

http://www.google.com/intl/en/policies/privacy

http://www.google.com/intl/en/policies/terms/

 
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SECTION 4

YOUR CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI) RIGHTS

In the normal course of providing your telephone service, Endeavor maintains certain information about your account. This information, when matched to your name, address and calling or originating billing telephone number, is known as your customer specific “Customer Proprietary Network Information,” or CPNI. As a customer of Endeavor Communications, the FCC has determined that you have a legal right to control certain proprietary information in your account. Under the law, Endeavor has the duty to protect this information, thus, will not use or share this information unless you give us permission to do so.

Endeavor reserves the right, afforded by law, to use your CPNI to market additional services to you. The Federal Communications Commission has adopted rules staging that telecommunications related services or features to you if you have requested that the CPNI be considered “restricted/opt-out” for this purpose. If you wish to have your CPNI “restricted/opt-out,” call Endeavor Communications at 765-795-4261. Tell us that you wish to restrict our use of your customer note that restricting your CPNI will not eliminate all of our marketing contacts with CPNI. Also, we are permitted to use your CPNI to contact you about additional services when we already provide you that same type service. Finally, even if your CPNI is restricted, we may still use it to market any other telecommunications services or features with your permission or if you contact us and ask about them. For more detailed information visit www.fcc.gov.


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SECTION 5

USE OF COOKIES

The Endeavor website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard  disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Endeavor’s website’s pages, or register with Endeavor website or its services, a cookie helps Endeavor’s website to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Endeavor website, the information you previously provided can be retrieved, so you can easily use the Endeavor website features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Endeavor’s website services or web sites you visit.

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SECTION 6

SECURITY OF YOUR PERSONAL INFORMATION

Endeavor and/or its website maintains the personally identifiable information you provide on computer servers in a controlled, secure environment, which is protected by means reasonably designed to prevent unauthorized access, loss, alteration, use or disclosure of such information. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. However, the nature of the Internet is such that information may be transmitted over networks without appropriate security measures and may be accessed, deleted, altered, used or disclosed by unauthorized persons.


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SECTION 7

DISCLAIMER OF LIABILITY

Endeavor shall not be held liable for any improper or incorrect use of the information described and/or contained herein and assumes no responsibility for anyone’s use of the information. In no event shall the Endeavor website, Endeavor Communications, or employees of the foregoing be liable for any direct, indirect, incidental, special, exemplary, consequential, or any other damages (including, but not limited to, procurement or substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this system, even if advised of the possibility of such damage. This disclaimer of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence or under any other cause of action.


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SECTION 8

DISCLAIMER OF WARRANTIES AND ACCURACY OF DATA

Although the data on Endeavor’s website have been produced and processed from sources believed to be reliable, no warranty, expressed or implied, is made regarding accuracy, adequacy, completeness, legality, reliability or usefulness of any information. This disclaimer applies to both isolated and aggregate uses of the information. ENDEAVOR PROVIDES THIS INFORMATION ON AN “AS IS” BASIS. ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE, FREEDOM FROM CONTAMINATION BY COMPUTER VIRUSES AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE DISCLAIMED.

Changes may be periodically made to the information herein; these changes may or may not be incorporated in any new version of the publication. If you have obtained information from Endeavor’s web pages from a source other than the official Endeavor website of www.weEndeavor.com, be aware that electronic data can be altered subsequent to original distribution. Data can also quickly become out of date. It is recommended that careful attention be paid to the contents of any data associated with a file, and that the originator of the data or information be contacted with any questions regarding appropriate use. If you find any errors or omissions, we encourage you to report them to Marketing, by e-mail at marketing@weEndeavor.com or by writing a letter to our attention at Endeavor Communications, P.O. Box 237, Cloverdale, IN 46120.


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SECTION 9

CHOICE OF LAW

Construction of the disclaimers above and resolution of disputes thereof are governed by the laws of the State of Indiana. The laws of the State of Indiana, U.S.A., shall apply to all uses of this data and this system. By use of this system and any data contained therein, the user agrees that the use shall conform to all applicable laws and regulations and user shall not violate the rights of any third parties. Any lawsuit concerning the activities described in this Agreement, including, but not limited to, actions for breach of this Agreement or negligence shall be brought in Putnam County Indiana, which shall be the sole proper venue for the same.

 



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SECTION 10

CHANGES TO THIS STATEMENT

Endeavor will occasionally update this Statement of Privacy to reflect company and customer feedback. Endeavor website encourages you to periodically review this Statement to be informed of how Endeavor and/or its website are protecting your information.

 



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SECTION 11

CONTACT INFORMATION

Endeavor and/or its website welcome your comments regarding this Statement of Privacy. If you believe that Endeavor and/or its website have not adhered to this Statement, please contact Endeavor at abuse@weEndeavor.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

 

This statement applies to the following website only: www.weEndeavor.com.

 



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