Why are Landlines Required?

Why is a Landline Phone In Our Membership Areas A Requirement For Our Service?

We understand that many families today do not want a landline phone. Ninety-nine percent of our customers already have multiple mobile phones in their homes, and that is all they use for voice services. We are listening to you, and we get it that our customers want a fast internet without the requirement of a landline phone.

Unfortunately, like all businesses, we work within certain constraints. Federal regulation is our #1 constraint. However, it is also the very thing that helped us obtain a state-of-the-art Fiber Optic Network in the sparsely populated, beautiful, but remote locations we service in Poland, Patrickburg, Eminence, Monrovia, Reelsville, Mt. Meridian, Coatesville, Cloverdale, Rural Mooresville, and Atlanta. Currently, the law of the land requires all regulated telecommunications providers like us, who receive certain funding, to only offer broadband services with accompanying landline service.

An essential piece of this regulation and funding puzzle is to understand we consumers in these areas could not pay the real cost of bringing fiber to the home via pure market force in communities this size. Each year, we have invested in network assets like Fiber optic lines, and upgrading switches, electronics, and equipment, to power the fiber at your location. The cost of building a new fiber network is substantial.

Endeavor Communications is your local, independent internet provider. We are a small, member-owned cooperative. The way we can afford to roll out fiber optic cable to everyone is through programs. Our network is financed through federal cost recovery programs—primarily money collected by the Universal Service Fund. The residents of rural Indiana could never pay for the cost to build or maintain a state-of-the-art fiber-optic network by merely subscribing to internet service.

Internet technology is changing and improving continually. People are using more and more bandwidth, and we are upgrading the network often. Our number one priority is improving our network and keeping it the premier fiber-optic network in rural Indiana. The choice is yours; you can send your money to the large wireless companies who cap your service or keep it in the community that you live in.

The best thing that we provide here is the rare kind of customer service you can only expect from a local hometown company. We are your neighbors. We work here, live here, and give back here. Our kids go to school with your kids. Most of our techs and office staff live right here in the area. We are not perfect—we make mistakes, who doesn’t, but if you have any issues, you can visit our office in Cloverdale, walk in, and get results face-to-face. Our local techs can visit you anytime to solve problems, and our Speed Geeks can get your service installed faster than anyone else. Mostly we care about our customers.

The choice is yours, but we want you to be a happy, Endeavor customer. In exchange, we will provide you with a fast fiber network that is hard to beat.

What is Endeavor Doing to Reverse This Requirement?

We understand that many families today do not want a landline phone. Ninety-nine percent of our customers already have multiple mobile phones in their homes, and that is all they use for voice services. That is why our CEO began the process of campaigning to legislators to get the current rules and regulations changed on this matter. Here is the reason that we cannot yet disconnect landline phones.

What Are The Regulations Involved in This Issue?

Currently, the law of the land requires all regulated telecommunications providers like us, who receive specific funding, to only offer broadband services with accompanying landline service. After much hard work appealing to those in power over this issue, we see the hope of a resolution to the matter.

How Do Costs Affect the Landline Requirement?

A critical piece of this regulation and funding puzzle is to understand, we consumers in these areas could not pay the actual cost of bringing fiber to the home. Each year, we have invested in network assets like Fiber optic lines, and upgrading switches, electronics, and equipment, to power the fiber at your location. The cost of building and maintaining a new fiber network is substantial. The residents of rural Indiana could never pay for the cost to develop or maintain a state-of-the-art fiber-optic network by merely subscribing to Internet service. Our network is financed through federal cost recovery programs—primarily money collected by the Universal Service Fund.

What Factor Does Being in a Rural Area Play in Having a Landline?

Without the landlines, we would not receive the funding that continues to keep us providing service to rural communities. Internet technology is changing and improving steadily. People are using more and more bandwidth, and we are upgrading the network often. Our number one priority is improving our network and keeping it entirely the premier fiber-optic network in rural Indiana. The choice is yours; you can send your money to the large wireless companies who cap your service or keep it in the community that you live in.

Faster Internet Is Coming

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