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Indiana (812) Area Code Changes
What are the area code changes?
Beginning February 7, 2015, all local calls made within the Indiana 812 area code must be placed using 10-digit dialing (area code + the 7-digit telephone number).
To ensure a continuing supply of telephone numbers, a new area code, 930, will be added to the 812 area code region which serves southern Indiana, including communities such as Bloomington, Columbus, Evansville, New Albany, and Terre Haute. The Indiana Utility Regulatory Commission (IURC) ordered an area code overlay for the area served by 812 in July, 2013. The new 930 area code will be added to the current 812 area code geographic region through an overlay. Customers in the current 812 region may be assigned 812 or 930 phone numbers.
What is an area code overlay?
An overlay is the addition of another area code (930) to the same geographic region as an existing area code (812). An overlay does not require customers to change their existing area code. Beginning March 7, 2015, new telephone lines or services may be assigned numbers using the new 930 area code.
Who will be affected?
The 812 area code generally covers the southern third of the state of Indiana serving communities such as Bloomington, Columbus, Evansville, New Albany and Terre Haute. The new 930 area code will serve the same geographic area currently served by the existing 812 area code.
What will be the new dialing procedure?
To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 812 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number. The same dialing procedure will apply to telephone numbers assigned to the new 930 area code.
When will the change begin?
Effective February 7, 2015, you should begin using the new dialing procedures whenever you place a call from the 812 area code.
Beginning March 7, 2015, new telephone lines or services may be assigned numbers using the new 930 area code.
What will you need to do?
Customers should identify their telephone number as a ten digit number (Area Code + 7 digit telephone number), and include the area code when giving the number to their friends, family, business associates, and customers, etc.
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, mobile phone contact lists, call forwarding settings, voicemail services, and similar functions. Be sure to check your business stationery, advertising materials, personal checks, and your personal or pet ID tags to ensure the area code is included in your telephone number.
Important safety and security equipment, such as medical alert devices, and alarm and security systems must be programmed to use 10-digit dialing. Many systems operate on 10-digit dialing by default but some older equipment may still use 7-digits. Please contact your medical alert or security provider if you are not sure whether your equipment needs to be reprogrammed to accommodate the upcoming change to 10-digit local dialing.
Remember that all local calls must be programmed using 10-digits and you need to add “1” for all long distance calls.
What will remain the same?
- Your telephone number, including current area code, will not change.
- You will need to dial area code + telephone number for all local calls.
- You will continue to dial 1+ area code + telephone number for all long distance calls.
- What is a local call now will remain a local call.
- The price of a call, coverage area, or other rates and services will not change due to the overlay.
- You can still dial just three digits to reach 911.
- If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community; you will still dial these codes with just three digits.
What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included.
Who may you contact with questions?
For more information, please visit the Indiana Utility Regulatory Commission’s (IURC) website at www.in.gov/iurc or the Indiana Office of Utility Consumer Counselor’s website at www.in.gov/oucc. If you have questions regarding the new 930 overlay, please contact Endeavor Communications at 1.800.922.6677.